Connecting Social Media Accounts

Before you can publish or schedule posts with SocialBoost, you need to connect the social media profiles you want to use. Connected profiles allow SocialBoost to send posts to the correct author pages, groups or accounts where supported.

Before connecting accounts

• Make sure you are logged in to the correct social media account.
• Check that you have admin access to any pages or profiles you want to connect.
• Confirm which author brand or pen name each profile belongs to.
• Decide which profiles you want SocialBoost to publish to.

How connecting usually works

1. Open SocialBoost.
2. Go to account setup, social profiles or connected accounts.
3. Select the platform you want to connect.
4. Follow the platform authorization steps.
5. Allow the requested permissions if you want SocialBoost to publish or schedule posts.
6. Confirm the profile, page or account appears in SocialBoost.

Things to know

• Each social platform controls its own login and permission process.
• Some platforms may require business or creator account settings.
• If you manage several pen names, connect only the profiles you actually want to use in that workspace.
• Social accounts may disconnect occasionally if passwords change, permissions expire or the platform requires reauthorization.

Setting Default Social Profiles

Default social profiles help SocialBoost know which accounts you usually want to publish to. This can save time when creating posts, especially if you regularly post to the same author profiles.

Why defaults are useful

• They reduce setup time when creating posts.
• They help prevent missed platforms.
• They keep regular publishing more consistent.
• They make it easier for team members or assistants to follow the same process.

How defaults usually work

1. Open your SocialBoost settings or profile settings.
2. Find the default social profiles area.
3. Select the accounts you usually want to post to.
4. Save your settings.
5. Check the selected profiles when creating a new post.

Things to know

• Defaults are a starting point, not a final check.
• You can usually change selected profiles when creating a post.
• If you connect or remove a social account, review your defaults afterward.
• If you run multiple author brands, make sure defaults match the right brand.

Setting Your Timezone

Your timezone affects when scheduled posts publish. If the timezone is wrong, a post scheduled for morning may go out hours earlier or later than expected.

When to check your timezone

• When setting up SocialBoost for the first time.
• Before scheduling your first post.
• Before scheduling a launch campaign.
• If posts appear to publish at the wrong time.
• If someone in another country is helping manage your account.

How timezone setup usually works

1. Open your account settings.
2. Find timezone or regional settings.
3. Select the correct timezone.
4. Save the setting.
5. Check any scheduled posts to make sure they still show the intended time.

Things to know

• Your timezone may not be the same as your main reader audience.
• Launch posts may need to be scheduled around your target market.
• Daylight saving changes can affect posting times in some regions.
• Always check the final scheduled time before relying on automation.

Using the Mobile App

If mobile access is available for your SocialBoost account, it can help you review activity, manage posts and respond to notifications while away from your desk.

What the mobile app may help with

• Checking scheduled posts.
• Reviewing notifications.
• Managing publishing activity.
• Approving or checking posts where supported.
• Keeping an eye on campaigns during launch periods.

Before using the mobile app

• Make sure you are using the correct login details.
• Check that your account has mobile access.
• Allow notifications if you want alerts on your phone.
• Check that your connected social accounts are already set up.

Things to know

• Some tasks may still be easier on desktop.
• Large content calendars are often better managed on a full screen.
• Push notifications can be useful during launches but distracting if too frequent.
• If a mobile feature is not available, use the desktop version for that task.

Understanding the Publishing Dashboard

The publishing dashboard is where you manage the core SocialBoost workflow. It helps you see what is connected, what is scheduled, what needs attention and where to create or manage posts.

What you may see in the dashboard

• Connected social profiles.
• Publishing tools.
• Scheduled posts.
• Queue or calendar areas.
• Campaign tools.
• Content or media library access.
• Post status messages or errors.
• Reporting or activity summaries.

How to use the dashboard as a starting point

1. Check that your social profiles are connected.
2. Review your timezone and default profile settings.
3. Open the publishing area to create your first post.
4. Check the queue or calendar before scheduling multiple posts.
5. Review any alerts or failed post messages.

Things to know

• The dashboard is your overview, not just a settings page.
• If something is not publishing correctly, check dashboard alerts first.
• New users should connect accounts and create a test post before uploading large batches.
• SocialBoost works best when your profiles, queues and content library are organized before a major launch.